I am your user.
My name is Lucrezia. We met on a Tuesday night, at 23:47, when I typed "neck pain won't go away" into Google. The phone was the last light on in the house.
Your site was the second result. I read the page on posture to the end: two and a half minutes, which for someone like me is a lot. Then I did what I always do before I trust anyone: I went looking for the price. Ten seconds on that page. And I switched off.
For nine days you didn't see me. Then I came back — but not for the neck pain. This time I typed your name.